Emulator Issues #7413
closedXaudio plugin causes random crashes in Windows 8
0%
Description
Game Name?
All/any
Game ID?
What's the problem? Describe what went wrong in few words.
When using the Xaudio plugin under Windows 8, Dolphin will crash seemingly at random. The window freezes and Windows produces the generic "close this program" prompt in response to the crash. Sometimes it happens after five minutes of play, sometimes after an hour.
What did you expect to happen instead?
N/A
What steps will reproduce the problem?
Using the Xaudio plugin with any game under Windows 8/8.1.
Dolphin 3.5 and 3.5-367 are old versions of Dolphin that have
known issues and bugs, so don't report issues about them and test the
latest Dolphin version first.
Which versions of Dolphin did you test on?
Both 4.0 and 4.0.2
Does using an older version of Dolphin solve your issue? If yes, which
versions of Dolphin used to work?
Issue appears to be present in all current 4.x versions
What are your PC specifications? (including, but not limited to: Operating
System, CPU and GPU)
Windows 8, Intel 4770k, GTX 260.
Are you using the 32 or the 64 bit version of Dolphin?
64-bit
Is there any other relevant information? (e.g. logs, screenshots,
configuration files)
Same issue reported in this thread:
https://forums.dolphin-emu.org/Thread-random-crashes-in-all-games
Didn't see an entry for the issue in the list, so I thought I'd add it myself. Using DirectSound appears to resolve the problem.
Updated by JMC4789 over 10 years ago
Interesting. Can we get other people to confirm this? I believe this is a valid issue report, but without Windows 8 I can't confirm it for you. Thanks.
Updated by SilandaUK over 10 years ago
I have experienced Xaudio related crashes on occasion under specific circumstances (which are rare and escape me for the moment), but I'm not getting random crashes. This using a X-Fi Xtrememusic under Windows 8.1.
Updated by SilandaUK over 10 years ago
Sorry, ignore that. I'm getting my emulators muddled. It was PCSX2 that was crashing on me.
What sound device are you using?
Updated by steven.clauson over 10 years ago
Just the onboard chip of my Asus Maximus VI Hero board. Not sure what the hell chip it even is, as Windows shows it generically as "high definition audio device".
Updated by steven.clauson over 10 years ago
I've been playing all night with DirectSound and haven't had a single crash, by the way.
Updated by JMC4789 over 10 years ago
Hey, is it possible you could provide a windows core-dump from an xaudio2 crash? That would help a developer debug it.
Updated by mbc07 over 10 years ago
Not reproducible here. Always used XAudio2 with Dolphin in Windows 8/8.1 and never got a single crash like what's reported here. XAudio2 is rock stable, even in Windows 8...
Updated by andy.vingamer over 10 years ago
I have XAudio crashes on Windows 7 64-Bit actually. Onboard audio here, it's a Realtek or VIA something.
It's crashed multiple times, with "Dolphin has stopped working..." window. And it crashed once on a different game, assuming same issue.
Resource wise, looks normal, CPU usage is around 30% of 6 cores and RAM is around 3gb used. AMD-FX chip. AMD Radeon HD 6xxx series graphics card.
I do need to update my GPU driver a bit, but I don't see that this would effect XAudio much. It's not that outdated.
Excerpt from Windows' Event Viewer:
Faulting application name: Dolphin.exe (version 4.0.2)
Faulting module name: XAudio2_7.dll_unloaded
Exception code: 0xc0000005
Fault offset: 0x000007fedaa42891
Faulting process id: 0x1784
I'm curious if this crash dump is similar to the original poster.
Updated by MayImilae over 10 years ago
- Status changed from New to Questionable
- Milestone set to Current
I'm getting a definite "not Dolphin's fault" vibe. There's a lot of conflicting information right now. Nevertheless, we need to get this addressed before the next stable.
Updated by steven.clauson over 10 years ago
Hey guys, sorry for the delayed posting of my crash dump:
Faulting application name: Dolphin.exe, version: 0.0.0.0, time stamp: 0x5299030d
Faulting module name: XAudio2_7.dll_unloaded, version: 9.29.1962.0, time stamp: 0x4c0643cc
Exception code: 0xc0000005
Fault offset: 0x0000000000032891
Faulting process id: 0x1168
There are five nearly identical entries spanning several hours of play. I've continued to use DirectSound since that day and haven't had a single crash.
jhonn.copperfield, are you on x64? If not, that would seem to simplify things.
Updated by steven.clauson over 10 years ago
Incidentally, I could probably also stand to update my GPU driver, but I'm on such an old card that I have a hard time imagining that having anything to do with the problem. I'll give that a shot and see if I can still consistently reproduce the behavior.
Updated by steven.clauson over 10 years ago
Yep, that didn't change anything:
Faulting application name: Dolphin.exe, version: 0.0.0.0, time stamp: 0x5299030d
Faulting module name: XAudio2_7.dll_unloaded, version: 9.29.1962.0, time stamp: 0x4c0643cc
Exception code: 0xc0000005
Fault offset: 0x0000000000032891
Faulting process id: 0xdcc
Running as admin, running in compatibility mode for Win7 make no differences either.
As for my Windows environment, I run it pretty barebones. My only startup app is f.lux and I diligently keep my services clean. This Windows installation is less than a month old.
Updated by mbc07 over 10 years ago
Dolphin doesn't support x86 anymore so we shouldn't care. I retested current master version (x64) and still didn't get any crash. Also, if it were a problem caused exclusively by Dolphin, we would probably got more reports from more users(right now this seem to occur only with a very small percentage of Dolphin users)...
Doing a quick search for "XAudio2_7.dll_unloaded" in Google also reveal some people having exactly this same problem with PCSX2, Far Cry Map Editor, Legend of Grimrock and some Steam games, alongside other Windows applications, so, this definitely isn't an issue with Dolphin...
From what I saw in the quick search I did, people with "XAudio2_7.dll_unloaded" errors had something wrong with their system. Apparently people with AMD hardware or additional sound devices (like USB Headsets) are the most affected by this same problem, so, it's something wrong either with XAudio2 install or your sound card drivers.
Also, @andy.vingamer who commented earlier in this issue got this problem in Windows 7 too, assuming my theory is correct, you two probably have some hardware in common that causes this problem, so, it's not a specific problem that occur with Windows 8 only.
I would suggest updating your sound card drivers (avoid the default sound drivers from Windows), reinstalling DirectX End-User runtimes and even updating chipset drivers to see if that helps...
Updated by andy.vingamer over 10 years ago
I would like to add that I too switched to DSound and played for a couple of hours without Dolphin stopping. Also, I actually didn't need to update my graphics driver, it was already at the latest version.
I'd tend to agree with jhonn, this makes sense. In my case, I already have sound card drivers from VIA Technologies installed. Going to try to reinstall the above mentioned, and I can try a USB Sound Adapter (one came with a headset) instead of onboard audio to see if that changes anything.
Also jhonn.copperfield, XAudio2 is something that is installed with Dolphin, correct? You mentioned that it maybe something 'wrong either with XAudio2 install or your sound card drivers'. I've already tried reinstalling Dolphin by the way.
Updated by mbc07 over 10 years ago
XAudio2 is a component installed by DirectX End User Runtimes, not by Dolphin...
Updated by left4happy over 10 years ago
I have this issue as well with my windows 8! but my dolphin crashes when i go to the start menu of both smash bros brawl and melee but when i play defend your castle every thing is ok..
Updated by JMC4789 over 10 years ago
A coredump, aka, a dmp file would be a lot nicer. Next time dolphin crashes, start the task manager, right click the exe, and click "create core dump" or something like that. IT should be obvious which one is right. Then, take that file, upload it somewhere zipped, and let us know what build of Dolphin you were using and it can be analyzed.
Chances are since the fault module is outside of Dolphin, that it's not a Dolphin problem, but I figure we should have it here.
Updated by andy.vingamer over 10 years ago
Ok, here's a dump file. Dolphin version is stable 4.0.2 (Nov. 2013)
https://dl.dropboxusercontent.com/u/62566201/Dolphin%204.0.2%20XAudio2_7.dll%20Crash%20Dump.7z
Still don't know why it's doing it. Assured that chipset and gfx drivers are up to date and reinstalled. Sound Card too.
About DirectX, dxdiag shows that it's ver. 11...the End-User runtime that I tried (installs DX 9.0c) says that there is a newer DirectX version (11) so it doesn't install. I'm going to go ahead and include dxdiag info.
Tried everything short of updating Dolphin to a dev version and trying it on another computer. I'm going to stick with DSound for now.
Oh, and finally this happens with DSP set to HLE OR LLE recompiler.
Updated by badkarma12 over 10 years ago
I used to have this problem with old Realtek drivers (though only once every few hours not 5 min), but the new ones fixed it.
Updated by Anonymous over 10 years ago
andy.vingamer can you use a development build of dolphin and post a crash dump of that if it still occurs? https://dolphin-emu.org/download/
If it doesn't occur, post that too.
I think I fixed this issue since 4.0.2 https://forums.dolphin-emu.org/Thread-dolphin-crashes-after-10-15-minutes-due-to-xaudio2-7-dll-unloaded?highlight=xaudio2
Updated by jouranoos over 10 years ago
At this moment, I'm testing Dsound as well, since I had the same crashes (when 10 - 20 minutes into a game) with Xaudio selected....
Updated by MayImilae about 10 years ago
- Status changed from Questionable to Fixed
Shuffle2 confirmed that this was fixed by the move to VS2013, and thus isn't an issue in the latest dev builds.
https://github.com/dolphin-emu/dolphin/pull/444#issuecomment-52717485