Project

General

Profile

Actions

Emulator Issues #11320

closed

Dolphin application quits without error when running Direct3D 11 backend on Intel HD 615 running latest July 10 2018 graphics drivers

Added by Rupeeclock over 5 years ago. Updated over 5 years ago.

Status:
Fixed
Priority:
Normal
Assignee:
-
% Done:

0%

Operating system:
N/A
Issue type:
Bug
Milestone:
Regression:
No
Relates to usability:
No
Relates to performance:
No
Easy:
No
Relates to maintainability:
No
Regression start:
Fixed in:

Description

Game Name?

Metroid Prime E
Metroid Prime v1.00 U
Mario Kart Wii E

Game ID? (right click the game in the game list, properties, info tab)

GM8P01
GM8E01
RMCP01 (00010004524d4350)

MD5 Hash? (right click the game in the game list, properties, info tab, MD5 Hash: Compute)

GM8P01 - b1379c44e0ebc521e18215de3e5dbeea (compressed to .gcz)
GM8E01 - eeacd0ced8e2bae491eca14f141a4b7c (no compression or alteration)
GM8E01 - 0d2ba934eec6a59ee1e155e0d039f194 (widescreen patched and frustum hex-edited, trimmed via Gamecube ISO Tool)
RMCP01 - bef977cb912d9caa0828219a18d72cd1 (compressed to .gcz)

What's the problem? Describe what went wrong.

On my GPD Win 2 using Intel HD 615 graphics and the Direct3D 11 backend, some games are prone to crashing or poor performance at specific spots, depending on the Intel graphics driver installed.
The nature of the crash is that Dolphin will quit completely with no error message.
Issues occur regardless of any other graphics settings tried, only reproducible variables have been the use of Direct3D 11, and certain graphics drivers.

When using older drivers (Version 23.20.16.4944 / Build Date February 8, 2018), affected parts may be very slow, running at half or quarter speed.
When using newer drivers (Version 24.20.100.6194 / Build Date July 10, 2018), affected parts may either run full speed without impact, or cause Dolphin to quit unexpectedly regardless of using Syncronous (not Ubershaders) or Asynchronous Shader Compilation (Ubershaders)

What steps will reproduce the problem?

  • All issues occur when using Direct3D 11 graphics backend, not on OpenGL

For Metroid Prime (both EU and US)

  • Start a new save game
  • Intro text is drawn on screen: "Unidentified distress beacon has been tracked to derelict space vessel in orbit above Tallon IV."
  • On old drivers, performance is not quite 100%, dipping to about 40FPS in gameplay. Syncronous or asyncronous shader compilation does not make any difference.
  • On new drivers, after text is drawn then faded out, just before the fade-in to the opening scene, Dolphin quits unexpectedly.
  • If you load a savegame that gets past this crash, performance is mostly 100%

For Mario Kart Wii

  • With no save file, issue does not occur until creating the first license/save slot
  • With pre-existing save file, issue can occur on title screen
  • On old drivers, severe slowdown occurs in-menu but resolves itself when reaching character selection screen
  • On new drivers, Dolphin quits unexpectedly

Is the issue present in the latest development version? For future reference, please also write down the version number of the latest development version.

5.0-8494
5.0-8512

Is the issue present in the latest stable version?

Issue does not occur in stable 5.0 release with clean Dolphin Emulator config folder in My Documents.
On newest drivers, no crash will occur.

If your issue is a graphical issue, please attach screenshots and record a three frame fifolog of the issue if possible. Screenshots showing what it is supposed to look like from either console or older builds of Dolphin will help too. For more information on how to use the fifoplayer, please check here: https://wiki.dolphin-emu.org/index.php?title=FifoPlayer

FIFO recording not possible due to emulator quitting upon reproduced issue

What are your PC specifications? (CPU, GPU, Operating System, more)

  • GPD Win 2 / Windows 10 Home v1803
  • Intel(R) Core(TM) m3-7y30 CPU @ 1.00GHz 1.61GHz
  • Intel HD 615 Graphics
  • 8.00 GB RAM

Is there anything else that can help developers narrow down the issue? (e.g. logs, screenshots,
configuration files, savefiles, savestates)

Video example of Metroid Prime quitting before game intro:
https://www.youtube.com/watch?v=I8RhJb-KxQA

Video example of Mario Kart Wii quitting on new license screen:
https://www.youtube.com/watch?v=XHymfwY4WHI

See also attached Dolphin.ini file from my GPD Win 2


Files

Dolphin.ini (3.71 KB) Dolphin.ini GPD Win 2 config file Rupeeclock, 08/02/2018 08:05 PM
dolphin-emu debugging frame not in module.png (162 KB) dolphin-emu debugging frame not in module.png Rupeeclock, 08/09/2018 10:03 PM
dolphin-emu igc64.pdb not loaded.png (175 KB) dolphin-emu igc64.pdb not loaded.png Rupeeclock, 08/09/2018 10:11 PM
Actions

Also available in: Atom PDF