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Emulator Issues #10863

closed

Saves lost after exiting Dolphin

Added by Der_Siebte_Schatten almost 7 years ago. Updated almost 7 years ago.

Status:
Invalid
Priority:
Normal
Assignee:
-
% Done:

0%

Operating system:
N/A
Issue type:
Bug
Milestone:
Regression:
No
Relates to usability:
No
Relates to performance:
No
Easy:
No
Relates to maintainability:
No
Regression start:
Fixed in:

Description

Game Name?

At least :

  • Rayman 3: Hoodlum Havoc
  • Burnout
  • Crash Bandicoot: The Wrath of Cortex

Game ID? (right click the game in the game list, properties, info tab)

In the same order:

  • GRHP41
  • GBOP51
  • GCBP7D

MD5 Hash? (right click the game in the game list, properties, info tab, MD5 Hash: Compute)

Same order:

  • f00fd89b8c855535d26c595865a1ba35
  • 939360f9a439d6e66d378c97bae206af
  • 0767392d32ae208ada0266c2c925784f

What's the problem? Describe what went wrong.

On those games, games are lost when I exit Dolphin, and I'm back to the saves that I had before to start playing. If I end the emulation WITHOUT quitting Dolphin and come back to the game, the save is not lost yet, but will be lost after exiting Dolphin. I've tested it with those 3 games, on build 6265 and 6276.

The Memory Card settings are correct and kept (with DolphinWX and DolphinQt) and I still see the Read/Write messages in-game correctly.

What steps will reproduce the problem?

  1. Make sure the correct Memory Card is selected
  2. Start a game where you already have a save
  3. Load your save, and make enough progress to make a new save that is visibly further advanced than the previous one.
    At this point, you can verify if your game has been effectively saved by checking the current saves.
  4. Quit the game and exit Dolphin
  5. Start Dolphin again and the same game. Your previous save will be showed, and not the one you just saved

Is the issue present in the latest development version? For future reference, please also write down the version number of the latest development version.

Yes (5.0-6276)

Is the issue present in the latest stable version?

No (5.0)

If the issue isn't present in the latest stable version, which is the first broken version? (You can find the first broken version by bisecting. Windows users can use the tool https://forums.dolphin-emu.org/Thread-green-notice-development-thread-unofficial-dolphin-bisection-tool-for-finding-broken-builds and anyone who is building Dolphin on their own can use git bisect.)

At least 5.0-6265. Unfortunately bisecting is not adapted because it implies exiting and starting again the same build of Dolphin...

What are your PC specifications? (CPU, GPU, Operating System, more)

CPU: Intel i7-5700HQ @2.7GHz (3.5GHz in Turbo Mode)
GPU: Intel Graphics 5600HD + nVidia GTX970M
RAM : 16 Go DDR3 Corsair (2x8Go)
128 Go SSD + 1 To HDD
OS: Windows 10 Professional x64 build 16299.214 (Insider Preview, Release Preview ring)

Is there anything else that can help developers narrow down the issue? (e.g. logs, screenshots,
configuration files, savefiles, savestates)

Memory Card file used is attached (EUR, compressed in 7Z)


Files

MemoryCardA.EUR.7z (52.8 KB) MemoryCardA.EUR.7z Memory Card Der_Siebte_Schatten, 02/05/2018 10:13 AM
Capture2.PNG (22 KB) Capture2.PNG Der_Siebte_Schatten, 02/05/2018 01:35 PM
dolphin.log (9.95 KB) dolphin.log Der_Siebte_Schatten, 02/05/2018 01:56 PM
Actions #1

Updated by spycrab0 almost 7 years ago

  • Status changed from New to Questionable

Could you please make sure that you have Read and Write permissions for your memory card and provide a Screenshot of the memory cards Security options?
(Windows Explorer: Right click -> Properties -> Security)

Actions #2

Updated by Der_Siebte_Schatten almost 7 years ago

Here you go. I still have read and write access as you can see...

Actions #3

Updated by spycrab0 almost 7 years ago

Yeah, that looks fine.
Could you please provide a log using the following settings (Doing all the steps you listed in your reproduction section)?
(View -> Log Configuration and View -> Log repsectively):
Verbosity: Info
Log Types: Only "Expansion Interface"

Actions #4

Updated by JMC4789 almost 7 years ago

Does this happen if you're using GCIFolders? Can you try using dolphin in portable mode and moving the save somewhere else? Portable mode is activated by putting a blank text file called portable.txt in the same folder as the exe.

Actions #5

Updated by Der_Siebte_Schatten almost 7 years ago

@spycrab0 There you go (log attached). I did it a slightly different (due to the current conditions), I used Crash Bandicoot: TWoC and made a second save after loading the first one, because this game also display the date and time of the save.
This time, quitting the game without exiting Dolphin was enough for this second save to disappear!

Actions #6

Updated by spycrab0 almost 7 years ago

I'm definitely seeing some weird stuff in that log. While I'm looking at that could you please follow JMC47's suggestions and check if that does anything for you?
(Also enable Panic Handlers if they are currently disabled).

Actions #7

Updated by Der_Siebte_Schatten almost 7 years ago

Sorry @JMC4789 for the delay, I was about to try what you said just after but I was busy...

The results are... very surprising:

  • Using GCI Folder: Worked fine
  • Portable Mode: Worked fine as well
    But as I was about to try with the memory card in another location, I tried out again in normal conditions (and I forgot to enable Panic Handlers, now that I think about it)... and it worked (at least with this game and the same operations).

I'll try out again with Rayman 3 tonight with real progression if the issue happens again. It seems that exporting my saves to GCI format made the whole thing working again, even with the memory card file). This is really weird...

Actions #8

Updated by Der_Siebte_Schatten almost 7 years ago

A thing I just remembered:

Before those last tests, I found a file called "MemoryCardA.EUR"... so without .raw extension, in the same path. I remember selecting it by mistake, when there was that bug in DolphinQt where it didn't show the files when selecting a Memory Card File. But it did warn me I have selected an incorrect file and I selected back the correct file?

Can it be the source of everything? Because I deleted it just before those tests, sadly without copying it elsewhere to put it here if you wanted to have a look...

Actions #9

Updated by spycrab0 almost 7 years ago

Might be. A bit hard to tell after the fact. Test if you still have any issues so if there aren't any I can close this issue.

Actions #10

Updated by Der_Siebte_Schatten almost 7 years ago

(On line 3, the ? should have been a ., I selected back the correct file.)

(It's a shame we can't modify our messages here...)

Actions #11

Updated by spycrab0 almost 7 years ago

  • Status changed from Questionable to Invalid

Marking this as invalid for now. Feel free to post additional information if the problems persist though.

Actions #12

Updated by Der_Siebte_Schatten almost 7 years ago

This seems fixed for me, weirdly enough. I'll come back if this happens again...

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